We operates the website https://amartzon.com and the Amartzon mobile application together, the “Services”.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit, use, register an account with, or make a purchase through our Services.
If you do not agree with this Privacy Policy, please do not use the Services.
1. Contact us
Business name: Amartzon
Website: https://amartzon.com
Email: support@amartzon.com
Business address: 1812 N Columbia Blvd, Portland, OR 97217
For privacy questions, account deletion, or requests concerning your personal information,
contact us at: privacy@amartzon.com.
2. Information we collect
We collect information that you provide directly to us, information generated through your use of the Services, and information received from service providers needed to operate our online shop.
A. Account and contact information
When you create an account, contact us, or place an order, we may collect:
– Name – Email address – Telephone number – Username and password – Billing address – Shipping address – Country
and postal code
B. Order and transaction information
When you make or attempt to make a purchase, we may collect:
– Products viewed, added to cart, ordered, returned, or refunded
– Order number, order date, order status, and delivery details
– Transaction amount and payment status – Customer-service messages and communications
C. Payment information Payments may be processed by third-party payment providers such as
Stripe / PayPal . We do not store full payment-card numbers, CVV codes, or complete payment credentials on our own systems unless this is expressly stated otherwise. Payment providers process payment information according to their own privacy policies and security practices.
D. Device, app, and technical information When you use our website or mobile app, we may collect:
– Device type, operating system, app version, browser type, and language – IP address – Log information,
diagnostic information, and crash reports – Approximate location derived from IP address – Pages or screens viewed, features used, and actions taken within the Services – Cookies, similar technologies, and identifiers used to maintain your session and improve the Services
E. Information from third parties We may receive information from third-party providers that help us operate the Services, including payment processors, hosting providers, analytics providers, shipping partners, customer-support providers, advertising partners, and print-on-demand fulfillment providers.
3. How we use information
We use personal information to:
– Create, manage, and secure customer accounts – Process payments, orders, returns, refunds, and customer requests – Arrange product printing, fulfillment, shipping, and delivery
– Communicate about orders, account activity, service updates, and support requests
– Prevent fraud, abuse, security incidents, and unauthorized transactions
– Maintain, troubleshoot, analyze, and improve the website and mobile app
– Comply with legal, tax, accounting, and regulatory obligations
– Send marketing messages only where permitted by law or with your consent, when consent is required
4. How we share information
We do not sell personal information in exchange for money.
We may share personal information only as needed to operate our Services or where required by law.
We may share information with:
– E-commerce and website providers
Order fulfillment providers:
– Provider partners, to produce and ship products you order
– Payment processors: Stripe and Paypal to process payments and prevent fraud
– Shipping and delivery providers: carriers and logistics providers, to deliver orders and provide tracking
– Analytics, crash-reporting, and marketing providers: Google Analytics only if used
– Professional advisers and authorities: where required to comply with law, protect rights and safety, respond to valid legal requests, or enforce our terms
– Business-transfer recipients: if Amartzon is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets These providers may process personal information only for the services they provide to us and subject to appropriate contractual, legal, and security obligations.
5. Cookies and similar technologies
We use cookies and similar technologies to operate the website, remember cart and account preferences, maintain login sessions, measure performance, prevent fraud, and understand how customers use our Services. You may manage cookies through your browser settings. Blocking some cookies may affect features such as login, shopping-cart functionality, checkout, or saved preferences. Where required by applicable law, we request consent before using
non-essential cookies or similar technologies.
6. Data retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy,
including to fulfill orders, provide support, resolve disputes, prevent fraud, comply with tax and accounting rules, and meet other legal obligations. Retention periods depend on the nature of the information and our legal requirements. When information is no longer needed, we delete it, anonymize it, or securely store it until deletion is possible.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These measures may include encrypted connections using HTTPS, access controls, secure payment-provider integrations, and limited access to customer information. No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
8. Your choices and privacy rights
Depending on where you live, you may have rights to:
– Request access to the personal information we hold about you
– Request correction of inaccurate or incomplete personal information
– Request deletion of personal information, subject to legal exceptions
– Object to or request restriction of certain processing
– Withdraw consent where processing is based on consent
– Opt out of marketing communications
– Request a portable copy of certain personal information To exercise a privacy right, email us at privacy@amartzon.com. We may need to verify your identity before responding. You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us.
9. Account and data deletion
If you create an Amartzon account, you may request deletion of your account and associated personal information.
Delete your account in the mobile app Go to: Account or Profile → Settings → Delete Account and follow the instructions.
Request deletion on our website You can submit an account-deletion request at:
https://amartzon.com/delete-account/
You may also request deletion by emailing user_account@amartzon.com from the email address associated with your account.
Please use the subject line: Account Deletion Request
When we verify and process your request, we will delete your account and associated personal information unless we must retain certain information for legitimate reasons, such as legal obligations, tax and accounting records, fraud prevention, security, dispute resolution, or enforcement of agreements. We will explain any information we must retain and why.
10. Children’s privacy
Our Services are not directed to children under the age of 13, or the minimum age required in the user’s country to consent to online services. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at privacy@amartzon.com and we will take appropriate steps
to delete it.
11. International data transfers
Amartzon and our service providers may process personal information in countries other than the country where you live. These countries may have privacy laws that differ from those in your country. When required, we use appropriate safeguards for international transfers of personal information.
12. Third-party links and services
The Services may contain links to third-party websites, payment providers, social-media platforms, or other services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing them with personal information.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. If changes are material, we will provide additional notice where required by law.
14. Contact For questions, concerns, or privacy requests, contact:
Website: https://amartzon.com
Email: privacy@amartzon.com
Address: 1812 N Columbia Blvd, Portland, OR 97217